Frequently Asked Questions

Everything you need to know about your Terrace Garden France shopping experience.

What is the standard shipping time for orders within France?

We offer standard delivery via Colissimo which typically takes 2-4 business days. Express shipping options are available at checkout for next-day delivery.

Can I return an item if it doesn't fit?

Yes, we offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Where are your garments manufactured?

Terrace Garden France is committed to ethical production. Our collections are designed in Paris and manufactured in certified workshops across Europe that prioritize sustainable labor practices.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times are calculated at checkout based on your specific location.